Refund policy

Due to the intimate nature of our products, all sales are final.

For health, safety, and hygiene reasons, we do not accept returns or exchanges on opened, used, or intimate items.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will gladly review the situation and work with you to make it right.

Refunds or replacements, if approved, will be issued at our discretion.

If you have questions before placing an order, we encourage you to reach out. We’re happy to help you choose the right product the first time.